About Goodwill of Greater Grand Rapids

Our Mission

Changing lives and communities through the power of work

Our Vision

The leader in the nation helping people achieve self-sufficiency.

Our Values

Integrity - We are honest, transparent, and accountable in our decisions and actions.
Stewardship - We commit to being socially, environmentally, and fiscally responsible with community resources.
Innovation - We continuously learn, embracing creativity and change.
Excellence - We continuously improve and deliver high value results.
Respect - We treat each other with dignity and fairness, value diversity, and commit to a safe environment.

Our Strategic Planning Goals

Goal 1: We will have people-centric services that build self-sufficiency
Goal 2: We will have the best workforce to achieve the mission
Goal 3: We will have the financial resources to sustain Goodwill
Goal 4: We will have an effective business infrastructure
Goal 5: Goodwill's mission is understood and supported by our community

2009 Annual Report